Equifax
Data Breach
Assistance

Helping to protect your business and your customers in the event of a data breach

Equifax Data Breach Assistance helps you respond more quickly and effectively, limiting the reputational damage to your organisation and ensuring your customers or employees are notified quickly.

Loss of customers’ or employees’ personally identifiable information can put them at risk of identity fraud and damage your brand.

Equifax Data Breach Assistance helps your organisation prepare and supports you if a breach occurs.

For more information on Equifax Data Breach Assistance, please call 0207 298 3000 and ask for Personal Solutions or email us at ukbreach@equifax.com

How will your organisation respond if a data breach occurs?

Stage 1: What we can do

Help you create an organisational response plan

  • Confidential consultation with your organisation
  • Identify best support for affected customers
  • Communication and protection plan in place within days
Find out more

Customer support and communication

  • Pre-approved customer communications
  • Freephone telephone number for customer support
  • Training packs for your frontline staff
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Stage 2: Supporting your customers

Quick response and activation

  • Fraud monitoring service available within days
  • Promotion codes for easy activation
  • Secure authentication through Equifax Identity Verifier
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Protection for your customer

  • Weekly alerts to inform them of changes which could indicate fraud
  • Access to their credit file and online monitoring to see if fraud occurred
  • Support from Equifax experts should a fraud occur
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Protect your organisation

  • Minimise reputational damage
  • Show regulators you acted fast
  • Improve customer experience
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Benefit your customers

  • Protect
  • Monitor
  • Inform
  • Support
Find out more

Equifax Data Breach Assistance helps your organisation prepare for the impact of a data breach

Helps protect your customers and your business

For more information on Equifax Data Breach Assistance, please call 0207 298 3000 and ask for Personal Solutions or email us at ukbreach@equifax.com